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FAQ's

Frequently Asked Questions

Bush Balm FAQ's

Orders are dispatched within 1-5 business days and shipping times are estimated at between 3-10 business days.

We don’t normally give refunds. Click here to view terms and conditions.

If you simply change your mind or have placed your order incorrectly.

If we send you a faulty or incorrect product you can choose between a refund, exchange or credit. Please contact us at bushbalm@purplehouse.org.au outlining your reason for requesting a refund within 4 weeks of purchase.

No. We use all natural ingredients in our products including bush medicine plants wild harvested in Central Australia.

Irmangka Irmangka has been used by Aboriginal people of Central Australia for thousands of years to relieve arthritis, muscle pain, joint inflammation, cramps, cold & flu symptoms.

Arrethe has been used by Aboriginal people of Central Australia for thousands of years to relieve eczema, psoriasis, dermatitis & dry irritated skin.

Yes! The purpose of Bush Balm is to provide free bush medicine to Purple House patients all year and support the continuation of cultural knowledge. Our retail and wholesale trade helps to financially support this goal and share bush medicine from Central Australia with the world.

Purple House is an innovative Indigenous-owned and run health service helping renal patients get back home on country. Learn more on the Purple House website.